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Quality

Quality Personnel

Quality control doesn’t start at the claims process. It starts with choosing the right individual(s) that reflect your company values. We believe that each individual is an important part of the claims process. We start our vetting process by evaluating an individual’s attitude.  Next, we review the experience and capabilities of each individual to ensure they in line with the various needs of our business and clients.  Once fully vetted, applicants are then placed in a position in which they can succeed and feel confident. This includes leadership, administrative roles, field assignments and training positions.

Quality Review

The timely file review of our adjuster’s work-product is a hallmark of our service. Our objective is to eliminate common errors prior to delivery of a final report to the customer. File review is done quickly and thoroughly to make certain errors are eliminated prior to submission to our customer.